# Agustín Canosa > Digital Operations Analyst · Digital project management - Updated: 2026-10-16 - Source: https://agustincanosa.cc/en/ - Contact: https://agustincanosa.cc/en/contact/ - The email address is not published in this file: see the contact page. ## Profile - Location: Montevideo, Uruguay - Time zone: America/Montevideo - Availability: Let's talk - Languages: Spanish (Native), English (Professional working proficiency), Portuguese (Limited working proficiency) - Elsewhere: [LinkedIn](https://www.linkedin.com/in/canosafontes/), [mediotanque](https://mediotanque.cc) I work where marketing, eCommerce and digital transformation meet, focusing on digital platforms, web analytics and process improvement in agile teams. Since 2023 I have worked as a Digital Operations Analyst, first at Telefónica and now at Tigo Uruguay, where marketing, eCommerce and digital transformation meet. Along the way I have driven key initiatives in agile environments and built experience in digital platforms, web analytics and process optimization. My earlier work in web merchandising and eCommerce coordination gave me a complete view of the digital ecosystem and of the impact a good experience can have at every customer touchpoint. In 2026 I added cultural management: I am taking the Diploma in Cultural Management at Fundación Itaú, where my team and I are developing HAVEN, a contemporary art gallery focused on emerging artists, women and LGBTQ+ artists. I am driven by connecting people with simple, effective solutions, and by growing alongside teams that value innovation, continuous improvement and collaboration. ## Work ### Digital Operations Analyst — Tigo Uruguay - Oct 2025 – present (1 yr 1 mo) - https://agustincanosa.cc/en/work/#tigo-analista-operacion-digital ### Digital Operations Analyst — Telefónica - Feb 2023 – Feb 2026 (3 yrs 1 mo) - https://agustincanosa.cc/en/work/#telefonica-analista-operacion-digital ### Web Merchandiser — Forus S.A. - Jul 2022 – Mar 2023 (9 mos) - Montevideo - https://agustincanosa.cc/en/work/#forus-web-merchandiser ### eCommerce Coordinator — Droguería Paysandú - Feb 2021 – Aug 2022 (1 yr 7 mos) - https://agustincanosa.cc/en/work/#drogueria-paysandu-coordinador-ecommerce ### eCommerce — Grupo Disco Uruguay - Apr 2016 – Feb 2021 (4 yrs 11 mos) - https://agustincanosa.cc/en/work/#grupo-disco-ecommerce ### Administrative assistant — Asociación de Agentes Ancap - May 2011 – Apr 2016 (5 yrs) - https://agustincanosa.cc/en/work/#agentes-ancap-auxiliar-administrativo ## Education ### Diploma in Cultural Management — Fundación Itaú Uruguay - Diploma · In progress - Apr 2026 – Dec 2026 Intensive 190-hour hybrid program in 10 modules. Strategic planning and design of cultural projects, cultural marketing and communication, intellectual property, people management, financial management, negotiation and cultural research. For the final project, my team and I are developing HAVEN, a contemporary art gallery focused on emerging artists, women and LGBTQ+ artists. ### Product Manager — Senpai Academy - Course · Completed - Aug 2022 – Dec 2022 ### Bachelor's degree in Communication — Universidad de la República - Degree · Completed - 2014 – 2022 ### eCommerce Analyst — Senpai Academy - Course · Completed - 2020 ### Web Analytics Professional — Senpai Academy - Course · Completed - 2020 ### Software Tester — Abstracta Academy - Course · Completed - 2018 - Related certificates: Software Tester ### Technical degree in Audiovisual Production — CETP-UTU - Technical degree · Completed - 2013 – 2014 ## Certificates ### Claude Academy: AI capabilities and limitations — Anthropic - Sep 24, 2026 - Credential ID: 6eae670c8b70b3e144bfff3ecdc9a107 - Verify: https://academy.claude.com/verify/6eae670c8b70b3e144bfff3ecdc9a107 - Category: AI ### Introduction to agent skills — Anthropic - Jul 2026 - Credential ID: ne5bfmavshjt - Verify: https://verify.skilljar.com/c/ne5bfmavshjt - Category: AI ### AI Fluency: Framework & Foundations — Anthropic - Jun 2026 - Credential ID: ms2325vr3y9c - Verify: https://verify.skilljar.com/c/ms2325vr3y9c - Category: AI ### AI Fluency for Small Businesses — Anthropic - Jun 2026 - Credential ID: yyma4g44iyys - Verify: https://verify.skilljar.com/c/yyma4g44iyys - Category: AI ### Introduction to Claude Cowork — Anthropic - Jun 2026 - Credential ID: b7xed8vbmi2i - Verify: https://verify.skilljar.com/c/b7xed8vbmi2i - Category: AI ### Tableau — Coderhouse - Aug 2025 - Credential ID: 87e2839c-1699-44fc-a8f0-015455c4d92c - Category: Analytics ### Agile Bootcamp: Padawan, Scrum Master role — Telefónica Hispam - Dec 19, 2024 - Credential ID: 53e83608-f912-4584-ba61-ff334eda7ea2 - Verify: https://www.acreditta.com/credential/53e83608-f912-4584-ba61-ff334eda7ea2 - Category: Agile ### Scrum Master Professional Certificate (SMPC®) — CertiProf - Mar 3, 2024 - Credential ID: FLPJJTJPDJ-LQHKJQGF-WBTBDTHQDF - Category: Agile ### Professional Certification: Digital Marketing Expert — ITBA - Sep 1, 2023 - Category: Digital marketing ### Google Analytics Individual Qualification — Google - Oct 2020 - Expires Oct 2021 (Expired) - Credential ID: 60187023 - Category: Analytics ### Software Tester — Abstracta - Jun 2018 - Category: Testing ## Projects ## Updates